FAQ
Q: Can I access the NDIS?
The National Disability Insurance Scheme is available to all Australia residents between the ages of 9 to 65 who have a disability caused by a permanent impairment. By following the below link it will guide you in detail about the NDIS eligibility criteria. If you find yourself lost with these details, feel free to contact us to explain the finer points.
Q: Am I eligible for the NDIS?
Dynamic Days specialises in plan management supports for children under the NDIS Early Childhood Intervention and Childhood Approach. Ultimately all NDIS participants can access supports which align with their needs and goals, but feel free to reach out to our staff for further guidance. Information regarding access to the NDIS Early Childhood Intervention and Childhood Approach is available below: https://www.ndis.gov.au/understanding/families-and-carers/early-childhood-approach-children-younger-9
Q: How do I sign up to the NDIS on behalf of my child?
Australian children under the age of 9 all have access to NDIS supports. Broadly speaking, if your child is under the age of 6, a diagnosis by a medical practitioner (such as paediatrician) is not required to obtain support through the Early Childhood Approach should there be concerns about their development. If you child is over the age of 9, we advocate that you discuss with your local area coordination partners. Please feel free to contact us if you would like to talk out your next steps for your child. It can be overwhelming organising a NDIS plan for a child. We believe it is prudent to discuss your child's needs and goals with a caring and local Support Coordinator (https://www.ndis.gov.au/providers/working-provider/support-coordinators) or your NDIS Local Area Coordinator (https://www.ndis.gov.au/understanding/what-ndis/whos-delivering-ndis/local-area-coordination-partners). They will essentially discuss with you the supports they believe will be suitable for your child and help you reach out in the community to access these. Our team have used the following support coordinators with their own children and are happy to endorse these societies to you: https://www.benevolent.org.au/ https://www.lotussupport.com.au/ http://www.identityfirst.com.au If you would like further information regarding support coordination or access to the NDIS on behalf of your child, please follow the above links or feel free to contact us.
Q: How do I sign up with Dynamic Days and how much does it cost?
If you are interested in signing up for plan management with Dynamic Days, simply click 'Contact' at the top of the page and fill in your details for a call back. Our services will not cost you anything, it is all covered by the NDIS. If you are not sure if your plan includes funding for plan management, please get in touch.
Q: Why do I need a plan manager?
Engaging a plan manager to assist with your child’s NDIS plan offers numerous benefits, including: * The flexibility to choose providers that best meet your child’s needs, regardless of their NDIS registration status. * Expert support to help you maximise the value of your child’s NDIS plan. * More free time, as your plan manager will handle interactions with providers and manage invoice payments on your behalf. * Access to independent advice tailored to your family’s unique situation. These advantages can make a significant difference in managing your child’s NDIS journey, allowing you to focus on what matters most.
Q: How do I change from my current plan manager to Dynamic Days?
It’s easy to change to Dynamic Days Plan Management. Here’s what you do: 1. Check the notice period you need to provide to your current plan manager 2. Notify your current plan manager that you wish to cease services with them and ask them to confirm what date your service bookings will be released 3. Sign up with Dynamic Days over the phone. Top tips: You don’t need to wait until your exit period has finished to sign up with Dynamic Days. Signing up early means you will have a seamless transition to us and maintain continuity of provider payments. You can change to Dynamic Days midway through your plan – you don’t have to wait. There is no need to notify the NDIS you wish to change plan managers. If you need any help please don’t hesitate to call on 1300 123 456 or email hello@dynamicdays.com.au and one of our experienced crew will be very happy to assist you.
Q: What do I do when I receive an invoice?
Once you have advised your providers that Dynamic Days is your Plan Manager, there are two ways you can manage your invoicing. 1. You can ask your providers to send your invoices directly to Dynamic Days Plan Management at payit@dynamicdays.com.au or 2. You can forward any invoices received to payit@dynamicdays.com.au or click the 'Contact' link at the top of the page, complete the form and attach your document using the 'Upload' button.
